Welcome to https://emerald-rachoniou.com (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Who We Are
We operate an apartment rental service in Thassos, Skala Rachoniou, Greece. Our website address is: https://emerald-rachoniou.com.
For the purpose of the General Data Protection Regulation (GDPR), the data controller is:
Munteanu Bogdan
Address: Skala Rachoniou, Skala Rachoniou, Θασος 640 10, Greece
Email: emeraldrachoniou@gmail.com
2. What Personal Data We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number.
- Booking Information: Dates of stay, apartment preferences, number of guests.
- Technical Data: IP address, browser type, and pages visited.
- Cookies: For analytics, functionality, and performance.
3. How We Collect Your Data
- When you fill out a contact or booking form.
- When you send us an email or call us.
- Through cookies when you use our website.
- Through third-party services such as Google Analytics.
4. Why We Use Your Data
We process your data for the following reasons:
- To manage bookings and communicate with you.
- To respond to your inquiries.
- To comply with legal obligations (e.g., tax, tourism regulations).
- To improve our website and services.
- For security and fraud prevention.
5. Legal Basis for Processing
We rely on the following legal bases under GDPR:
- Contractual necessity: to fulfill your booking.
- Legitimate interest: to improve our service and prevent fraud.
- Legal obligation: to comply with laws.
- Consent: for cookies and marketing (where applicable).
6. Data Sharing
We may share your data with:
- Service providers (e.g., hosting companies, analytics, payment processors)
- Government authorities (where required by law)
- We never sell your personal data.
7. International Data Transfers
If we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards, such as standard contractual clauses.
8. How Long We Keep Your Data
We retain your data only as long as necessary:
- Booking and financial data: 6–10 years (for legal/tax reasons)
- Contact form submissions: up to 2 years
- Cookies: as specified in our Cookie Policy
9. Your Rights Under GDPR
You have the right to:
- Access your data
- Correct inaccurate data
- Delete your data (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- File a complaint with the Hellenic Data Protection Authority (HDPA)
To exercise your rights, contact us at: emeraldrachoniou@gmail.com
10. Cookies
We use cookies to enhance user experience and analyze site traffic. See our Cookie Policy for full details.
11. Security
We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions about this policy or your data, please contact:
Email: emeraldrachoniou@gmail.com